{"id":809,"date":"2015-10-19T15:56:00","date_gmt":"2015-10-19T13:56:00","guid":{"rendered":"https:\/\/aom.smartcitizen.al\/?p=809"},"modified":"2022-07-30T16:42:18","modified_gmt":"2022-07-30T14:42:18","slug":"6eme-session-de-formation-de-laom-18-19-octobre-2015-rabat-maroc","status":"publish","type":"post","link":"https:\/\/ombudsman-med.org\/fr\/6eme-session-de-formation-de-laom-18-19-octobre-2015-rabat-maroc\/","title":{"rendered":"6\u00e8me session de formation de l\u2019AOM \u2013 18-19 octobre 2015, Rabat (Maroc)"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Dans le cadre de la mise en \u0153uvre du plan d\u2019action de l\u2019Association des Ombudsmans de la M\u00e9diterran\u00e9e en mati\u00e8re de formation, et dans le cadre des sessions programm\u00e9es suite \u00e0 la d\u00e9cision d\u2019Ath\u00e8nes adopt\u00e9e lors de la troisi\u00e8me rencontre de l\u2019AOM en d\u00e9cembre 2009, la\u00a0<strong>sixi\u00e8me<\/strong>\u00a0session de formation s\u2019est tenue les\u00a0<strong>28, 29 et 30 octobre 2015 \u00e0 Rabat.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Organis\u00e9e en coop\u00e9ration avec l\u2019Institution du M\u00e9diateur du Royaume du Maroc, les collaborateurs des m\u00e9diateurs membres de l\u2019Association ont \u00e9t\u00e9 form\u00e9s sur le th\u00e8me \u00ab\u00a0<strong>Les Ombudsmans face aux d\u00e9fis des nouvelles technologies de l\u2019information<\/strong>\u00a0\u00bb.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">35 participants issus des institutions membres de l\u2019Association, et venant de Jordanie, d\u2019Alg\u00e9rie, de Tunisie, d\u2019Egypte, de France, de Slov\u00e9nie, d\u2019Espagne, de Malte, et du Maroc ont b\u00e9n\u00e9fici\u00e9 de cette session, outre deux autres participants repr\u00e9sentant l\u2019Instance centrale de pr\u00e9vention de la corruption et une experte de l\u2019Institution du M\u00e9diateur europ\u00e9en. Cette derni\u00e8re a anim\u00e9 sa pr\u00e9sentation via Skype.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cinq modules ont \u00e9t\u00e9 inclus dans l\u2019ordre du jour, \u00e0 savoir:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Module 1: \u201cla d\u00e9mat\u00e9rialisation des dossiers\u201d;<\/li><li>Module 2: \u201cles saisines en ligne\u201d;<\/li><li>Module 3: \u201cla gestion de la qualit\u00e9 des services\u201d;<\/li><li>Module 4: \u201cla communication des institutions (portails, sites, lettres d\u2019information)\u201d;<\/li><li>Module 5: \u201cla communication des institutions (m\u00e9dias sociaux)\u201d.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">A la s\u00e9ance de cl\u00f4ture, des propositions et quelques exp\u00e9riences des m\u00e9diateurs ont \u00e9t\u00e9 d\u00e9battues. La rigueur de l\u2019Ombudsman maltais en ce qui concerne son rapport avec les m\u00e9dias sociaux a, \u00e0 cette occasion, \u00e9t\u00e9 f\u00e9licit\u00e9e. Conclusion a ensuite \u00e9t\u00e9 faite, que l\u2019usage des m\u00e9dias sociaux ne n\u00e9cessite pas une abondance en termes de ressources humaines, mais requi\u00e8re plut\u00f4t des strat\u00e9gies cibl\u00e9es.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"\/wp-content\/uploads\/2022\/06\/Livre-formation-2015.pdf\" data-type=\"URL\" data-id=\"\/wp-content\/uploads\/2022\/06\/Livre-formation-2015.pdf\">T\u00e9l\u00e9charger<\/a><\/strong> le livre en Anglais\/Arabe<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dans le cadre de la mise en \u0153uvre du plan d\u2019action de l\u2019Association des Ombudsmans<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":560,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[61],"tags":[],"class_list":["post-809","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-formations"],"acf":[],"_links":{"self":[{"href":"https:\/\/ombudsman-med.org\/fr\/wp-json\/wp\/v2\/posts\/809","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ombudsman-med.org\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ombudsman-med.org\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ombudsman-med.org\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ombudsman-med.org\/fr\/wp-json\/wp\/v2\/comments?post=809"}],"version-history":[{"count":1,"href":"https:\/\/ombudsman-med.org\/fr\/wp-json\/wp\/v2\/posts\/809\/revisions"}],"predecessor-version":[{"id":810,"href":"https:\/\/ombudsman-med.org\/fr\/wp-json\/wp\/v2\/posts\/809\/revisions\/810"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ombudsman-med.org\/fr\/wp-json\/wp\/v2\/media\/560"}],"wp:attachment":[{"href":"https:\/\/ombudsman-med.org\/fr\/wp-json\/wp\/v2\/media?parent=809"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ombudsman-med.org\/fr\/wp-json\/wp\/v2\/categories?post=809"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ombudsman-med.org\/fr\/wp-json\/wp\/v2\/tags?post=809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}